Surf Office — Content Curator, 2018 – Present
Contracted Content Curator for Surf Office, a European-based facilitator of remote working retreats for startups and Fortune 500 companies alike, with shared living and working spaces throughout Europe and North America. Produce creative and compelling digital content to increase audience size and engagement levels across multiple marketing channels, while ensuring clear and consistent brand messaging. Currently developing and producing a blog post series based on past Surf Office client experiences and their work in the remote-work, digital nomad age.
++ Recently completed a blog post entitled “Building a Thriving Remote-Based Community in the Digital Nomad Age”, which examines the work and experiences of Elise Darma, a popular Instagrammer, Influencer, Entrepreneur and past Surf Office client. Read more here: www.thesurfoffice.com/blog/meet-elise-darma
Nathan Piper Photography & Marketing — Remote Freelance Photographer & Marketer, 2017 – Present
Multi-dimensional photographer and marketer specializing in a wide variety of media and projects, from on-site travel photography in exotic locales to client-tailored shoots highlighting and promoting businesses, products, and destinations.
++ Successfully executed on-site photography of Airbnb listings for hosts. Effectively communicated, scheduled, and worked with hosts to organize and conduct shoots, as well as complete all post-processing and photo development.
Haiti Made — eCommerce & Marketing Specialist, 2017 – 2018
Served as an eCommerce and Marketing Specialist with Haiti Made, a premier handmade goods online store and social enterprise that seeks to empower Haitians and Haitian communities by providing sustainable and dignified employment. Developed website and eCommerce systems through Shopify, as well as managed social media platforms, including Facebook, Instagram, and Twitter. Utilized Google Analytics to track customer engagement and behavior. Additionally, employed Google AdWords and Facebook ads to reach new target markets.
++ Ensured all eCommerce channels were optimized and operating effectively, while generating reports and recommendations based on sales and trends data in order to drive revenue.
++ Actively cultivated, facilitated, and communicated the brand's ethos, mission, and ideals to customers through strategic brand development and messaging.
++ Produced impactful on-brand product photo shoots that drove customers to the online store and increased sales revenues.
++ Delivered immediate impact upon beginning the position in 2017, increasing total sales revenues by 83% YOY, total online web traffic by 14% YOY, total orders by 11% YOY, and average order values by 69% YOY.
++ Sales revenue growth totals played a considerable role in helping to expand the size of the Haiti Made team in Grand-Goave, Haiti, where the team saw an increase of 45 new full-time and part-time employees in 2017.
Talent, Inc. & Independent Consultant — Remote Contracted Writer & Consultant, 2016 – 2018
Within strict deadlines, developed high-quality and successful career documents. Reviewed raw data gathered from client documents, meetings, and research, conceptually organizing content and developing overall strategy. Composed résumés, cover letters, professional biographies, and narrative responses for private sector and government applications. Consulted with clients throughout the revision process to explain strategies and ensure thorough completion.
++ Successfully completed over 800 individual client projects.
++ Selected to Talent Inc.’s Top 10 Writers List during the month of November 2017 for meeting outstanding quality and client satisfaction standards. Achieved selection to the list despite working in a large network of 1K+ Talent, Inc. writers.
++ Earned reputation for ability to rapidly complete complex projects, including research and composition of detailed and process-driven narrative documents.
Public Consulting Group (PCG) — Business Analyst, 2014 – 2016
Served as a Business Analyst with PCG and worked as a project team member on public sector client projects across the United States in Colorado, Connecticut, Indiana, Kentucky, Massachusetts, and Michigan.
++ CT Bureau of Rehabilitative Services (BRS): Analyzed the BRS rate structure and the five core vocational rehabilitation services provided by the Community Rehabilitation providers. Created and distributed survey tools to capture key programmatic and fiscal information, as well as monitored and evaluated the survey progress and performance. Produced a summary and analysis of survey data for BRS, which included detailed survey analytics and graphs.
++ IN Family & Social Services Administration (FSSA): Provided project management services to FSSA for waiver transitions related to the state’s Home & Community-Based Services (HCBS) transition plan. Maintained FSSA’s compliance with the HCBS rule, as well as assisted FSSA with stakeholder communication and engagement.
++ KY Cabinet for Health & Family Services (CHFS): Aided CHFS' full-scale business process review of their Social Security Insurance Quarterly Title IV-E maintenance and administrative claim. Created new technical business processes for the claim, including redesigning entire databases, spreadsheets, and outputs with tools such as MS Access and Excel. Completed the critical Title IV-E calculations, quality control procedures, and analyses to produce accurate claims.
++ MI Department of Human Services (DHS): Provided project management services to facilitate the Michigan Child Welfare Partnership Council and guide the council’s members to develop a performance based contracting model for all public and private child welfare providers in the state.
Alleviating Poverty Through Entrepreneurship (APTE) — Marketing Director, 2013 – 2014
Co-organizer for APTE, a social entrepreneurship organization and event at the Ohio State University.
++ Spearheaded APTE's dynamic marketing efforts through a cross-media marketing approach that included social media, email, print, and web advertising.
++ Directed social media accounts on Facebook, Instagram, and Twitter, as well as managed email marketing through MailChimp. Strategically managed a five-member APTE marketing team through Trello, a web-based project management application. Created print articles, brochures, flyers, posters, and other promotional materials.
++ Served as the organization’s community outreach point and created numerous strategic partnerships within the greater Columbus, Ohio business community.
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